Returns & Exchanges
At Chris Webby, we want you to be fully satisfied with your purchase. If your gear doesn't fit or meet your expectations, we offer returns and exchanges on unworn items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your items are in original, unwashed condition with all tags attached and were purchased within the last 30 days.
- 2.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 3.Pack and Ship
Securely pack your items and include your RMA form inside the package before shipping it to our returns processing center using your preferred carrier.
- 4.Refund or Exchange Processing
Once we receive and inspect your package, we will process your refund to the original payment method or ship out your requested exchange size within 5-7 business days.